Customer Applications

What further information we will ask for

To fully understand a customers circumstances and to help us take an informed decision about how we can help a customer we will need further details about a customer. We will need to formally validate and confirm the following:

  • Identity
  • Income and Expenditure
    • Evidence of Income/benefits
    • Details of outgoings

What is a Credit Search?

This is a way we can help determine if you are able to afford a loan.

We carry out a check with a credit reference agency based on the personal details customers give us.

On a full loan application we need a customer’s permission to carry out a full search.

How we keep your data confidential

Our IT company is regulated by the financial conduct authority.

We are registered with the information commissionars office.

A customer may repay their loan with a debit card. We do not store any details.

If a customer chooses to pay by continuous card payment their details are encrypted by our IT company.