To ensure we take into account customers’ views and feedback we ask a sample of our customers a series of questions every 4 months.
Based on the information provided we aim to improve our service and product offering.
Without customer feedback we will not be able to meet customer needs and may fail in our core value of treating customers fairly.
Below are a selection of testimonials given by a number of customers.
One thing that sets us apart from other companies is our aim to also treat agents and staff fairly we use workshops and meetings to do so.
Our Customers’ Testimonials…
We believe we treat our customers fairly and reward them if they refer a friend/relative/contact to us who takes out a loan.